Terms & Conditions

Ace English Limited – Terms & Conditions
Last updated: 31/07/2025

1. About Us

These Terms & Conditions (“Terms”) govern your use of the Ace English website (the “Website”) and subscription services (the “Services”).

  • Company name: Ace English Limited
  • Address: 12 Hulme Square, Macclesfield, SK11 7SG
  • Contact email: claire@aceenglish.co.uk

By using our Website or signing up for our Services, you agree to these Terms. If you do not agree, do not use our Services.

2. Our Services

Ace English Club is a subscription service offering access to online lessons, resources, and tools to improve English language skills.

  • Subscriptions renew monthly until cancelled.
  • You can cancel anytime from your account settings.
3. Payment & Pricing
  • Payments are processed securely via Wix Payments and PayPal.
  • All prices are shown in GBP and include VAT (if applicable).
  • We may update pricing, but you will be informed before any changes take effect.
4. Refunds & Cancellations
  • You have a 14-day right to cancel from the date of purchase if you have not accessed any lessons or content.
  • Once you start using the Services (e.g. watching lessons, downloading materials), you agree that the service has begun and the 14-day refund policy no longer applies.
  • If you believe you are entitled to a refund, contact us at claire@aceenglish.co.uk.
5. User Conduct

You agree to:

  • Use the Website and Services for personal, lawful purposes only.
  • Not share your account with others.
  • Not attempt to copy, redistribute, or exploit our content commercially without permission.
6. Intellectual Property

All content on the Website, including lessons, graphics, and materials, belongs to Ace English Limited unless otherwise stated.

7. Limitation of Liability

We aim to provide accurate, useful content, but we make no guarantees about results. To the fullest extent permitted by law, we are not liable for any indirect or consequential loss from using our Services.

8. Changes to These Terms

We may update these Terms occasionally. Major changes will be communicated via email or website notification.

9. Governing Law

These Terms are governed by the laws of England & Wales.