Privacy Policy

Ace English Limited – Privacy Policy
Last updated: 31/07/2025

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information in compliance with UK GDPR and other relevant regulations.

By using our website, you consent to this policy.

2. Information We Collect

We may collect the following information:

  • Personal information: name, email address, payment details (via Wix Payments).
  • Account activity: lessons viewed, quizzes completed.
  • Technical information: IP address, browser type, device information (via Wix Analytics & Microsoft Clarity).
3. How We Use Your Information

We use your information to:

  • Provide and improve our Services.
  • Process payments.
  • Communicate updates and offers (only if you’ve consented).
  • Analyse website behaviour for improvements (via Microsoft Clarity session recordings – with sensitive data masked by default).
4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

  • Contractual necessity – to provide the Services you sign up for.
  • Legitimate interests – improving our website and services.
  • Consent – for marketing emails (you can withdraw consent at any time).
5. Sharing Your Data

We do not sell your data. We share information only with trusted service providers:

  • Wix – hosting & payments.
  • Microsoft Clarity – analytics.
6. Your Rights (GDPR)

You have the right to:

  • Access the data we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing at any time.

To exercise these rights, email us at claire@aceenglish.co.uk.

7. How Long We Keep Data

We keep your data as long as your account is active or as needed for legal purposes.

8. Changes to This Policy

We may update this policy from time to time. Updates will be posted on the Website.