We’re here to help
Need help with your AceGo account, lessons or subscription? Send us a message. We usually reply within 1–2 working days.
You can also email hello@aceenglishclub.com.
Please do not include your password or payment card details. Privacy policy
Your AceGo questions
Quick answers about getting started, your lessons and your AceGo account.
AceGo is your English learning space from Ace English, with lessons, practice and saved progress to help you learn step by step.
Create your free account and complete the placement test. Then open My AceGo to start a lesson at your level.
Yes. Learn when it suits you and return to My AceGo to continue your learning.
The placement test helps us find your starting level. If your lessons feel too easy or too difficult, send us a message so we can help.
Log in and open My AceGo. You can find your next lessons, saved progress and achievements there.
Yes. Create a free account to get started and try the learning available at your level. Your dashboard shows what you can access.
AceGo Unlimited costs £6.99 per month. It is a monthly subscription for unlimited learning. You can find the upgrade option in My AceGo.
Use the password reset option on the login page. If you still need help, send us a message using your AceGo account email address.
Use the form above or email hello@aceenglishclub.com. We usually reply within 1–2 working days.